1294 NC Hwy 172, Holly Ridge, NC 28445
How long can I rent the equipment??
Please note, the Staff at Everything Beach does NOT set up or take down beach chairs or umbrellas on a daily basis.
What if I place an order but when I arrive at my vacation home I discover I do not need it?
When should I expect my rental order?
Deliveries start at 8:00 a.m. on Saturday and should be completed by 7:00 P.M. All deliveries are made to the exterior of the building, usually the carport area. If your family is staying in a condominium these items will be placed outside the entry door.
Orders placed by 10:00 A.M. Friday (the day before customer’s arrival) will be placed on Saturday’s Delivery Run.
Orders placed after 10:00 A.M. Friday (the day before the customer’s arrival) or Saturday (the day of customer’s arrival) will be placed on the Sunday delivery run.
Orders placed on Sunday (the day after customer’s arrival) will be placed on the Monday delivery run.
This process helps to ensure the quality of service for our customers.
What should I do with the rental items on the day of departure?
On the day of your departure please leave all rental items where they were found on the day of arrival by 9:00 A.M.
There will be a $50 Charge if the Everything Beach Staff has to retrieve any items inside of a vacation home and/or garage.
Who is responsible if something happens to the equipment if it is damaged or stolen?
Customers agree to pay to replace rental items lost, damaged, or stolen while in their possession. Replacement costs will be charged to the renter’s credit card.
For this reason, we ask that you inspect all equipment upon your arrival. If you find a problem with your order, please call/text the Everything Beach office (910) 329-0994 as soon as possible. We will have your issue taken care of in a timely manner.
Where do I place my Delivery Address?
On the Booking Details page make sure you place your Vacation Home Address in the “Please Deliver My Order to the Address Below” section under the Customer e-mail so the Staff will know where to deliver your items.
Do you charge for delivery of rental items?
Delivery and pickup on Topsail Island (Topsail Beach, Surf City, and/or North Topsail Beach) are included for orders of $40.00 or more. Orders of a lesser value will be charged $15 for delivery.
What if I need to adjust or add to my rental order?
If you need to add items to your order please call/text (910) 329-0994 or email firstname.lastname@example.org ASAP.
Are there any town ordinances that must be followed when using a BBQ Grill?
Do cooking utensils come with a BBQ Grill rental?
Upon delivery, the Everything Beach Staff inspects, ignites, and heats each propane BBQ Grill to at least 350 degrees.
Upon your arrival, the grill may be moved but keep in mind the wind directions during each use.