Pet-Related Charges:

• A $100 charge is applicable for spaces with pets to ensure thorough cleaning and removal of any pet-related residues. This fee helps address potential challenges associated with pet hair, dander, and odors.

Linen Cleaning Services:

• Please note that we do not provide linen cleaning services as part of our standard offerings. We recommend handling linens separately to ensure their proper care and maintenance.

Cancellation Policy:

• Cancellations made with 48 hours or more notice will incur a 50% charge.

• Cancellations made with less than 24 hours notice will incur a 75% charge.

Cleaning Callbacks/Complaints:

• In the event of a cleaning callback or complaint, we must be notified within 45 minutes to 1 hour to address any concerns and make necessary adjustments.

On-Site Estimates:

• A $50 fee is charged for on-site-person estimates related to deep clean or move-out services. This amount will be deducted from the final cost if you choose to proceed and book the cleaning service.

Excessive Cleaning:

• Any cleaning requirements that extend beyond our standard cleaning services may be subject to additional fees. We will communicate and seek approval before proceeding with any extra charges.

• Our cleaners will take pictures during and after the cleaning process. These images serve as documentation for your reference and our quality assurance.

Immediate Notifications:

• We prioritize communication. In the event of unforeseen circumstances or changes, we will notify you promptly to ensure transparency and collaboration.

Availability and Contact Information:

• We are at your service seven days a week for your convenience. Feel free to reach out to us via voice or text at (910) 329-0994 or email us at team@everything-beach.com.